Job Description:
1. Enhance and Optimize the Fraud Risk Management Framework
- Provide expert input into the design and refinement of fraud risk policies, procedures, and governance structures.
- Benchmark VPBank’s fraud risk framework against international standards and emerging threats.
- Advise on integration of fraud controls into operational and digital processes.
2. Lead Complex Fraud Risk Assessments and Scenario Analysis
- Conduct deep-dive assessments of high-risk areas, emerging fraud typologies, and systemic vulnerabilities.
- Develop fraud risk scenarios and stress tests to evaluate control effectiveness.
- Advise business units on mitigation strategies for complex fraud exposures.
3. Coordinate the Implementation of Fraud Risk Management Tools Suitable for Each Member in VPBank Group
- Oversee deployment and customization of fraud detection tools across entities.
- Ensure tools are calibrated to reflect entity-specific risk profiles and operational realities.
- Monitor tool performance and recommend enhancements.
4. Develop and Champion Technology-Driven Fraud Risk Solutions
- Lead the design and implementation of advanced analytics, AI models, and real-time monitoring systems for fraud detection.
- Collaborate with IT, data science, and digital teams to embed fraud controls into platforms and customer journeys.
- Evaluate emerging technologies and recommend adoption strategies.
5. Oversee Fraud Incident Management and Strategic Investigations
- Guide the investigation of complex or high-value fraud cases.
- Conduct root cause analysis and recommend systemic corrective actions.
- Liaise with legal, compliance, and law enforcement on sensitive cases.
6. Drive Fraud Awareness and Risk Culture Across the Group
- Design and deliver advanced fraud training programs for high-risk functions and leadership.
- Promote a culture of vigilance, accountability, and ethical conduct.
- Support internal campaigns and communication strategies.
7. Ensure Regulatory Compliance and Strategic Governance Support
- Advise on regulatory developments and ensure fraud risk practices remain compliant.
- Prepare strategic fraud risk reports for senior management and governance committees.
- Support internal and external audits with expert insights.
Job Requirements:
1. Educational Qualifications
- Bachelor’s degree or higher in Finance, Banking, Business Administration, Economics, Law, Fintech, or a related discipline.
- Preferred: Master’s degree or relevant professional certifications, such as:
- Certified Fraud Examiner (CFE)
- Certified Risk Management Professional (CRMP)
- Certified Internal Auditor (CIA)
2. Relevant Knowledge / Expertise
Strong knowledge of:
- Fraud risk frameworks, typologies, and mitigation methodologies
- Financial crime regulations and compliance standards
- Internal control systems and audit methodologies
- Data analytics concepts and technologies used in fraud detection
Familiarity with:
- Banking products and services (especially retail lending portfolios)
- Regulatory requirements (e.g., AML, KYC, FATF guidelines)
- Investigation procedures and case management systems
3. Skills
Analytical & Investigative: Ability to identify patterns, anomalies, and root causes in fraud cases.
Technical Proficiency:
- Experience using fraud monitoring platforms and data analytics tools
- Knowledge of SQL, Python, or similar data interrogation tools is an advantage
Communication:
- Strong report writing abilities and effective presentation skills
- Ability to convey complex insights to non‑technical stakeholders
Collaboration: Demonstrated ability to work cross‑functionally with Compliance, Legal, IT, and business units
Strategic Thinking: Capability to design, implement, and assess fraud prevention strategies
4. Relevant Experience
- Typically 7 years of experience in fraud risk management, internal audit, compliance, or financial crime investigation.
- Proven experience in:
- Leading and managing fraud investigations
- Developing and executing fraud mitigation strategies
- Overseeing fraud risk within digital channels and emerging technologies
5. Required Competencies
- Integrity & Ethics: Strong commitment to professionalism, confidentiality, and ethical behavior.
- Risk Awareness: Ability to anticipate emerging fraud trends and respond proactively.
- Decision‑Making: Sound judgment during high‑pressure or high‑risk investigations.
- Adaptability: Comfortable navigating dynamic, fast‑paced, and high‑risk environments.
- Leadership: Ability to mentor junior staff and influence senior stakeholders effectively.
Benefits:
- Competitive and performance-based compensation package
- Holiday and Lunar New Year bonuses, subject to the Bank’s prevailing policies
- Preferential staff loan programs, in accordance with bank policies
- Enhanced annual leave entitlement based on job level, plus company-sponsored summer vacation
- Full statutory insurance coverage as required by labor law, plus VPBank Care insurance depending on job grade and tenure
- Access to comprehensive training programs, aligned with the competency framework for each position
- Working schedule: Monday to Friday, and Saturday morning
- Dynamic, collaborative, and growth-oriented workplace, with abundant opportunities for learning and career development
- Participation in diverse employee engagement activities, including sports tournaments, talent contests, and team-building events