Mô tả công việc
Ứng tuyển >>
Operational Risk Management Officer- Ha Noi- TA084

Job Description:

1. Conduct Operational Risk Assessments
  • Perform targeted reviews of high-risk processes, products, and channels, including digital platforms, outsourcing arrangements, and ecosystem partnerships.
  • Identify root causes of control weaknesses and emerging risks such as cyber threats, fraud typologies, or third-party failures.

2. Advise on Control Design and Risk Mitigation Strategies

  • Provide expert guidance on designing and strengthening internal controls for new initiatives, digital transformation projects, and business-as-usual operations.
  • Collaborate with business units to ensure controls are practical, scalable, and aligned with regulatory expectations.

3. Support Development and Optimization of Risk Management Tools

  • Contribute to the design, testing, and refinement of tools such as RCSA templates, KRI dashboards, incident reporting systems, and fraud detection platforms.
  • Ensure tools are tailored to the operational realities of each business unit and subsidiary.

4. Co-ordinate Incident Analysis and Root Cause Investigations

  • Investigate significant operational risk events and fraud cases, working closely with internal stakeholders and control owners.
  • Document findings, identify systemic issues, and recommend corrective actions with measurable follow-up.

5. Reporting and Analytics

  • Produce regular and ad-hoc operational risk reports for senior management, board committees, and regulators.
  • Use data analytics to identify trends, emerging risks, and control gaps.
  • Support decision-making with actionable insights.

Job Requirements:

1. Educational Qualifications

  • Bachelor’s degree in Finance, Banking, Insurance, Risk Management, Fintech, or a related field is required.
  • Master’s degree or professional certifications (e.g., FRM, ORM, CIA, CFE) are highly preferred and demonstrate advanced expertise in risk disciplines.
  • Strong academic foundation in risk frameworks, internal controls, data analysis, and regulatory compliance.

2. Relevant Knowledge & Expertise

  • Risk & Operational Risk Management: Solid understanding of operational risk management frameworks, control design, risk assessment methodologies, and regulatory compliance within banking operations.
  • Banking & Financial Services: In-depth knowledge of banking processes, systems, products, and services, particularly in retail and corporate banking operations.
  • Digital Transformation: Knowledge of embedding risk controls into digital platforms, including process automation, AI-enabled monitoring, and system-driven controls.

3. Skills

  • Operational & Fraud Risk Management
  • Risk Analytics & Reporting
  • Digital Risk Integration & Transformation
  • Communication and Stakeholder Management

4. Relevant Experience

  • At least 3-5 years of experience in banking or financial services, including approximately 2 years in risk management.
  • Proven track record in designing and implementing operational risk assessments, including product/process risk assessments and/or digital risk assessments.
  • Strong exposure to end-to-end banking products and customer journeys, especially within retail and corporate banking products and operations.
  • Hands-on experience implementing operational risk management tools, including incident analysis, KRI monitoring, management reporting, and related activities.
  • Ability to influence and collaborate effectively with stakeholders involved in risk-related decision-making.
  • Experience in digital risk management and/or digital transformation projects is an advantage.

5. Required Competencies

  • Risk Expertise: Strong command of operational, fraud, third-party, and ecosystem risk domains.
  • Analytical Thinking: Skilled in interpreting information, identifying trends, and generating actionable insights.
  • Problem-Solving: Ability to define problems, diagnose root causes, and propose appropriate solutions.
  • Decision-Making: Sound judgment in managing incidents, approving controls, and escalating critical risks.
  • Change Management: Capable of driving risk culture and embedding controls in evolving business environments.

Benefits:

  • Competitive and performance-based compensation package
  • Holiday and Lunar New Year bonuses, subject to the Bank’s prevailing policies
  • Preferential staff loan programs, in accordance with bank policies
  • Enhanced annual leave entitlement based on job level, plus company-sponsored summer vacation
  • Full statutory insurance coverage as required by labor law, plus VPBank Care insurance depending on job grade and tenure
  • Access to comprehensive training programs, aligned with the competency framework for each position
  • Working schedule: Monday to Friday, and Saturday morning
  • Dynamic, collaborative, and growth-oriented workplace, with abundant opportunities for learning and career development
  • Participation in diverse employee engagement activities, including sports tournaments, talent contests, and team-building events
Ứng tuyển >>