JOB PURPOSE
MAJOR ACTIVITIES
1. Research and Trend Analysis:
- Stay up-to-date with the latest trends and advancements in IT Technology general/generative AI
- Identify opportunities for applying generative AI techniques to improve business processes
- Apply research result to resolve the biz requirement
2. Business Requirements Analysis:
- Collaborate with business users, SA and stakeholders to understand their needs and pain points
- Analyze existing business processes and identify areas for optimization using generative AI
- Consult and suggest new technical solution to optimized business processes required to fulfill business requirements
3. Solution Proposal and Ideation:
- Give solution and review solution to optimize IT systems
- Design, develop the software to ensure the product delivered on time, within budget
- Brainstorm and propose innovative ideas for applying generative AI to address business challenges
- Work closely with cross-functional teams to develop use cases and scenarios for generative AI applications
4. Implementation:
- Collaborate with data scientists and engineers to design and implement IT solutions/generative AI solutions
- Translate business requirements into technical specifications for IT solutions/generative AI models
- To make sure all incident which cannot be solved on previous lines of support are solved Level 3 support)
- Make the deploy package to implement into other environment (test, pilot, production) and check list to deployment
- Updating, repairing, modifying, and developing existing development
5. Evaluation:
- Evaluate the performance and accuracy of generative AI responses to user queries
6. Documentation and Communication:
- Create detailed technical documentation or specification documentation for solution, including user stories, process flows, and functional specifications
- Writing the document for the operation of the program by operators
- Communicate effectively with both technical and non-technical stakeholders
7. Other tasks as line manager’s assignment.