1.Quản lý danh mục hệ thống / Inventory management
2.Quản lý tài nguyên và hiệu năng DC-DR / DC-DR resource & performance management
3. Quản lý các chương trình duy trì & kiểm thử DR / DR testing & maintainance program management
4.Quản lý tài liệu quy trình, tài liệu tuân thủ DR / DR compliance management
5.Tham gia quá trình theo dõi & xử lý sự cố / Participate in incident tracking & investigation
6.Quản lý các dịch vụ DR do đối tác cung cấp/ Manage DR service provided by vendors
1.Trình độ đào tạo/ Educational Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Information Security, or related field
- Relevant certifications regarding Business Continuity, Information Systems Auditor, Business analysis, ITIL are advantageous.
2. Kiến thức/ Chuyên môn cần có / Relevant Knowledge/ Expertise
- Knowledge and experience in recovery strategies, RTO/RPO planning
- Knowledge and experience in IT asset management, CMDB principle and resource planning
- Knowledge and experience in data backup policy & retention.
- Strong understanding of infrastructure and application dependency mapping.
- Familiarity with DR technologies and platforms (e.g., VMware SRM, Zerto, Veeam, Azure Site Recovery, Commvault, AWS DRS)
3. Các kỹ năng/ Skills cần có
- Analytical thinking: Ability to interpret test results, identify patterns in incidents, analyze gaps in recovery plans, and provide actionable insights for improvement.
- Progress tracking & reporting: Experience in tracking DR program metrics (e.g., test coverage, RTO/RPO achievement, issue resolution), creating dashboards, and maintaining action logs.
- Project management: Ability to manage testing calendars, remediation tasks, and cross-functional coordination.
- Documentation & process management: Skilled in organizing and updating recovery plans, runbooks, asset records, and incident logs.
- Communication skills: Able to clearly explain DR procedures and findings to technical teams, business stakeholders, and auditors.
- Problem-solving & decision-making: Calm under pressure, with the ability to make sound operational decisions during disruptions.
- Audit-readiness mindset: Maintains structured, evidence-based documentation aligned with internal and external compliance needs.
4.Các kinh nghiệm liên quan/ Relevant Experience
- 4–6 years of experience in IT disaster recovery, business continuity, or IT risk management.
- Experience in resource utilization and planning.
- Experience in building dashboards to track DR metrics and test results.
- Experience in managing multi-stakeholders including IT, Risk management, audit, business units.
- Background in infrastructure operations, NOC/SOC environments, or ITSM is highly preferred.
- Proven record in leading incident response or DR activations is highly preferred.
- Experience in banking, financial services, or a regulated industry is highly preferred.
