1. Trình độ Học vấn (Educational Qualifications)
- A bachelor’s or master’s degree in computer science, information systems, business administration or related field, or equivalent work experience, is required.
2. Các Kinh nghiệm liên quan (Relevant Experience)
- Minimum 4 years of hands-on experience working in the banking domain, preferably in areas such as Digital banking system, Document Workflow System, Core banking system.
- Strong domain knowledge with the ability to quickly understand and analyze various banking products, business processes, and regulatory rules across different business lines (Retail, Corporate, Finance, Risk, Compliance, etc).
- Proven experience in preparing Business Requirement Documents (BRD) and/or System Requirement Specifications (SRS) for banking systems, ensuring clarity, completeness, and alignment with business objectives.
- Demonstrated ability to use modeling and case tools (e.g., BPMN, UML, Enterprise Architect, Visio) to analyze, design, and communicate complex business and system processes.
- Practical experience in working with banking systems and platforms, such as Digital Banking System, Core banking system (Kondor, T24), Loan Origination System, Document Management System (ECM/BPM), and other workflow-based systems.
- Excellent analytical and problem-solving skills, with the ability to identify root causes, assess impacts, and recommend effective solutions aligned with business and technology strategies.
- In-depth understanding of enterprise software, digital platforms, and banking applications used internally by business users or externally by customers, enabling effective solution design and user-centered thinking.
3. Kiến thức/Chuyên môn có liên Quan (Relevant Knowledge/Expertise)
- Strong communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams, stakeholders, and technical personnel.
- Proven verbal and written communication skills, along with solid capabilities in problem-solving, negotiation, and decision-making, enabling influence over both internal teams and external partners.
- Demonstrated leadership and matrix management experience, with the ability to build consensus, align stakeholders, and motivate cross-functional teams toward shared goals.
- A collaborative team player, comfortable working in integrated and fast-paced environments, with high adaptability and professionalism.
- Self-driven and proactive, with a solution-oriented mindset and a high degree of ownership over assigned products or activities.
- Strong project management abilities, with a successful track record in planning, execution, and delivery of technology-driven business solutions.
- Proven experience in team management and team development, including mentoring junior members and driving team productivity.
- Ability to translate business requirements into functional designs and communicate effectively with development teams during design and implementation phases.
- Solid understanding of the business application lifecycle and practical experience in system development lifecycle (SDLC) methodologies (e.g., Agile, Waterfall, Hybrid).
- Working knowledge of banking applications and platforms, including both business-facing and customer-facing systems.
- Familiarity with the technology stack and infrastructure supporting enterprise banking applications (e.g., database, middleware, APIs, cloud services).
4. Các Kỹ Năng (Skills)
- Proactive “Can-do” attitude, with a high sense of ownership and responsibility in driving product and solution delivery.
- English communication proficiency (mandatory), both verbal and written, to collaborate effectively in multi-lingual and cross-border environments.
- Ability to work efficiently under pressure, meet tight deadlines, and handle multiple priorities in a dynamic environment.
- Demonstrated initiative, self-confidence, and the ability to work independently while keeping aligned with team and organizational goals.
- Strong planning and negotiation skills, with the ability to align business and technical stakeholders toward a common outcome.
- Effective presentation and storytelling skills, capable of communicating complex ideas clearly to both technical and non-technical audiences.
- Excellent teamwork and collaboration skills, contributing to a constructive, supportive, and high-performing team culture.
- Strong time management and organizational skills, with the ability to manage and prioritize tasks effectively.
- Solid communication and interpersonal skills, fostering trust and engagement with various levels of stakeholders.
- High-level analytical and problem-solving abilities, with a structured approach to identify root causes and propose solutions.
- Commitment to continuous self-development, staying up to date with emerging trends in banking, business architecture, and technology.
5. Các năng lực khác (Others)
- Awareness of Emerging Technologies: Gen AI, Cloud – especially relevant in organizations undergoing digital transformation.
