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Job Description

  • Review weaknesses in the current collection procedures/system in order to propose solutions to improve and increase debt recovery efficiency.
  • Propose to pilot new collection strategies/incentive policies to motivate employees.
  • Update the changes, trends, and new programs on the market in order to study and propose innovation that can be applied to VPBank in collection activities.
  • Update the changes of the law to make proposals to change the current procedures/system to suit the provisions of the law in each time period.
  • Mainly responsible for reviewing the performance of VPBank's Collection outsourcing and find the weaknesses in the operations or Procedure to improve.
  • Follow and manage the collection performance when the performance is low. Find issues and propose solutions for Head of Retail Risk and Head of early collection.
  • Collaborate with relevant departments to implement projects/applications to support collection activities.


Job Requirement

  • University degree, preferably in Finance, Banking, Economy, Law, etc
  • At least 2 - 3 years experience in banking, at least 2 years in Retail collection.
  • Fluency in English: Listening, Reading & Writing
  • Understanding of collection strategy/process, especially knowledge related to secured product
  • Proficiency in Microsoft Excel, Word, Power Point
  • Other required skills: analytical/critical thinking, good communication skill, problem solving skill


  • Competitive salary and bonus package
  • Staff loan with special interest rates
  • Training courses based on the job, Training framework/Learning RoadMap for each position
  • Insurance in accordance with Labor laws + VPBank Care insurance for all employees. (insurance covered for family members for entitled employees);
  • Annual leave (varied based on job grade)
  • Travel allowance
  • A dynamic and friendly working environment, full of great opportunities to develop your career and abundant interesting activities to join (Sports competitions, talent contests, teambuilding…)
  • Working time: from Monday to Friday & 2 Saturday mornings/month

Hướng dẫn ứng tuyển

Bước 1: Điền vào Mẫu thông tin ứng viên VPBank, tải mẫu tại đây,
Bước 2: Chọn nút "Ứng tuyển" bên trên và làm theo hướng dẫn.
Bước 3: Sau khi hoàn tất bước ứng tuyển, nếu đã ứng tuyển thành công, Bạn sẽ nhận được Thư xác nhận ứng tuyển thành công từ VPBank. Vui lòng đọc email để nắm các thông tin hướng dẫn tuyển dụng tại VPBank. (Lưu ý: Ứng viên có thể Ứng tuyển bằng CV cá nhân)

Chúc Bạn Sức khỏe và Thành công.

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