System Analyst - TA099

• Study, analyze new banking products, banking processes, which may across all domains, such as Liabilities, Loans, Cards, Sale and Services, Digital Channel, Cash Management and Transaction Banking, etc.

• Understand, analyze business requirements (business processes/rules) from different business units and branches in VPBank.

• Consult, support end-users and suggest new optimized/alternative business processes required to fulfill business requirements with minimum efforts/customization with IT systems.

• Document all Business processes, reports, dashboard, business rules which capture all business requirements in the BRD document clearly.

• Participate in the dedicated projects at a given time, fulfill project requirements in a timely and good-quality manner.

• Study and understand the capability of VPBank’s core systems, such as Core Banking T24, Card Management System Way4, Digital Banking Platform, Cash Management Platform, MSA, etc.

• Consult, support end-users, business units with incidents/requests regarding business processes which have been implemented.

• Provide internal training, guidelines for other members in the Department/Team about the business processes which are critical within a business domain.

• Ensure standard quality and time for delivering services.

• Other assignments assigned by CIO, Head of Center/Department or Project Management (in project scope).

1. Educational Qualifications

• Specialized in IT, Banking and Finance, MBA.
• Bachelor degree and above.

2. Relevant Experience

• Experience in a particular banking domain for at least 5 years.
• Understand and catch-up quickly with various business processes/rules or new products in banking domain.
• Understand how to write a BRD/SRS for Banking Products/processes.
• Know-how various systems in banking domain (such as Core, Card, Data, Digital Banking, Payment, etc.) should work.

3. Relevant Knowledge/Expertise

• Can communicate in English (mandatory).

4. Key Skills

• Responsible, Proactive and Ethical about secure Banking Data.
• Negotiation skills.
• Analytical and problem-solving skills.
• Able to explain to business and get business buy-in why it’s more efficient to adapt business process to fit best practice or application capabilities then customize the application.
• Has organizational skills sufficient to ensure that business requests delivered to IT will be completed with good quality, on time, and with planned efforts.