Card Operator/ Vận hành thẻ - Hà Nội - TA150

- Managing SLA for list of service, application which provide for managed systems of domains.

- Managing, troubleshoot and resolve issues within a timely manner against SLA requirements.

- Responsible for the performance, integrity and security of Application.

- Keeping management informed of trouble spots in advance before major problems occur and proposing cost-effective solutions.

- Work closely with the System Analyst, Dev and Architect Teams to assist in Application related duties.

- Participate in written documents, applications operating procedures.

- Follow Operation process and other related process within Vpbank.

- Supporting team to develop or implement the Application.

- Monitoring, collecting the informations, analysis and purpose improvements on Operation to Manager.

- Provide internal training, guidelines for other members in the Department/team about capabilities of new technology/systems.

- Other assignments assigned by CIO, Head of Center/Department or project Management (in project scope).

1. Trình độ đào tạo/ Educational Qualifications

Graduate information Technology University…

2. Kiến thức/ Chuyên môn cần có/ Relevant Knowledge/ Expertise

- 3+ Experience with database software/web applications

- 2+ Experience with Banking software (Card Management , Core Banking,…)

- Knowledge of Windows Server, Linux and of 'relational database management systems' (RDBMS), 'object oriented database management systems' (OODBMS),  My SQL, SQL, Oracle Database

- Application Backups and Disaster Recovery

- Good analytical incident and problem solving skills

- Good accurate records keeping

- Ability to work well in a fast paced environment, where the technology is constantly changing

- Have to observe how activities are being performed step by step, and then find ways to make each process more efficient.

- An interest in the way organizational processes work

- Expected to have a working knowledge of programming skills. Common programs includes: Visual Basic, Java, UML, Business Software Applications, Web-based technologies.