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1. Key responsibilities
- Setting collection KPls by stages, products, centers etc. Setting operational benchmarks
- Analyze collection performance, propose points of improvement in strategy and operations
- Improve Retail collection strategies, propose and organize collection srategy pilots. Initiate champion-challenger pilots in Retail collections - propose pilots, align with Collection centers, organize implementation, and review the resuits.
- Review efficiency of collection systems and processes. Propose improvements to increase automation level, increase productivity and transparency of collection operations
- Do audits of collecton operations, provide feedback to Collection Head and Head of RR with đetected issues in execution of collection strategies, and suggestions to improve the discipline.
- Set reporting standards for collections.
- Review third parties performance —outsource agencies, auctions, skip tracing, partners etc. Propose changes in cooperation with third parties.
- Align collection headcount budgets.
- Particjpate or lead projects related to debt collections, like debt sale, collateral seizure etc.
- Build collection strategy team with strong expertise, motivation and on time deliveries.
- Day to day staff management.
2. Benefits and allowances
- Attractive and competitive salary in banking and financial services: Negotiable salary in accordance with capacity; 13th month salary + Year-end bonus.
- Regulations on allowances: Social insurance, health insurance, unemployment insurance according to regulations, annual health check,…
- VPBank Care health insurance (accident insurance 24/7, AON health insurance, whole body insurance) 16 - 18 days of annual leave; Holidays/ New Year according to regulations
- Employees of VPBank Account Account, free goods and services
- Dynamic working environment, promotion opportunities, skills training courses, professional expertise, specialized knowledge.
Reporting participation
Report directly to Head of Retail Risk
- Fluent English (Report directly to Head of Retail Risk - Foreigner)
- At least 4 years experience in retail banking, 2 of them in retail collections strategy.
- Understanding of collection process and tools - both secured and unsecured, early and late collection
- Analytical, judgmental thinking
- Managing experience, small teams of 3-5 staffs.
- Strong organization and coordination skills, can deliver team tasks on time.
- Good personal skills, Good communication skills
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Hồ Chí Minh
Hạn nhận hồ sơ: 30/06/2022
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Long An, Tiền Giang, Cần Thơ, Đồng Tháp, An Giang, Kiên Giang
Hạn nhận hồ sơ: 30/06/2022
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Bình Thuận, Đắk Lắk, Gia Lai, Bình Định, Khánh Hòa
Hạn nhận hồ sơ: 30/06/2022
Kết nối với chúng tôi. Vì sao?
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Hồ Chí Minh
Lương: Lương thỏa thuận
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Hồ Chí Minh
Lương: Lương thỏa thuận
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Hồ Chí Minh, Đắk Lắk, Quảng Bình, Quảng Trị, Thừa Thiên Huế, Khánh Hòa, Gia Lai, Đồng Nai, Bình Thuận, Lâm Đồng, Tây Ninh, Đồng Tháp, Vĩnh Long, Cần Thơ, Long An, Tiền Giang, Bình Dương, Bình Phước
Lương: Lương thỏa thuận
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Hồ Chí Minh
Lương: Lương thỏa thuận
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Hồ Chí Minh
Lương: Lương thỏa thuận
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Hồ Chí Minh
Lương: Lương thỏa thuận
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Hồ Chí Minh
Lương: Lương thỏa thuận
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Hồ Chí Minh
Lương: Lương thỏa thuận
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Hồ Chí Minh
Lương: Lương thỏa thuận