Product Owner Expert (Card) – Ha Noi – GPBank

Overview of GPBank

On January 17, 2025, GPBank will transition its operating model to become a wholly-owned limited liability bank under VPBank. This marks a significant turning point, ushering in a new phase of development built on a strong financial foundation, modern technology, and a customer-centric approach. GPBank is currently fostering a professional and transparent work environment – one where each individual can maximize their capabilities and jointly create sustainable value.

 JOB PURPOSE: Responsible for managing and developing card management products and features, including debit, credit, and prepaid cards. Collaborates with stakeholders to deliver high-quality solutions aligned with the bank’s strategy and customer needs.

MAJOR ACTIVITIES

- Define and manage product backlog for core banking modules;

- Prioritize backlog based on business value, risk, and system dependencies;

- Work closely with BAs, Developers, QA, and DevOps to ensure timely delivery and quality.

- Participate in Agile events (Sprint Planning, Review, Retrospective, etc.);

- Support development team in clarifying business logic and addressing issues;

- Communicate effectively with business units, testing teams, operations, and implementation partners;

- Act as a focal point for product requirements and feedback;

- Monitor implementation process and evaluate post-release effectiveness.

1.  Educational Qualifications: Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field of study: or equivalent education, training & experience.

2.  Relevant Knowledge/ Expertise:

- Minimum 3 years of experience in banking, with a focus on card systems or payments;

- Familiar with card lifecycle, EMV, ISO8583, switch systems, and card scheme rules;

- Experience working in Agile/Scrum delivery models, including sprint planning, backlog grooming, and daily stand-ups;

- Capable of translating business requirements into clear, structured user stories, acceptance criteria, and supporting documents;

- Strong coordination and communication skills across cross-functional teams (business, technology, QA, DevOps);

- Proficient in using tools such as Jira, Confluence, Figma, Visio, or equivalent for documentation and collaboration;

- Certifications such as PSPO I/II, CBAP, SAFe POPM, or PMI-ACP are advantageous;

- Experience with card management systems like OpenWay, HPS, BPC, TSYS, etc.

3.  Skills:

- Ability in English reading and writing (mandatory), and speaking, listening (preferable);

- Teamwork, careful, attention to detail, logical thinking;

- Effective communication with technical and business teams;

- Communication, negotiation, and problem solving.

4. Relevant Experience: 

- Banking domain experiences;

- Agile/Scrum experiences.

BENEFITS

- Attractive income, competitive salary and bonuses based on performance.

- Bonuses for holidays and Tet (Lunar New Year) as per the bank's policies at different periods.

- Access to preferential loan programs according to the bank's policies at different periods.

- Generous annual leave based on job level, with eligibility for summer vacation benefits.

- Insurance benefits as required by law.

- Opportunity to participate in training courses based on the training framework for each position.

- Working hours: Monday to Friday.

- Dynamic and friendly work environment with ample opportunities for training, learning, and development; participation in various exciting cultural activities (sports competitions, talent shows, team building activities, etc.).