Senior Collection Strategy - Hồ Chí Minh - TA108

• Review weaknesses in the current collection procedures/ system from which to propose solutions to improve and increase debt recovery efficiency.
• Set reporting standards for collections
• Analyze collection performance, propose points of improvement in strategy and operations
• Improve Retail collection strategies, propose and organize collection strategy pilots. Initiate champion-challenger pilots in Retail collections - propose pilots, align with Collection centers, organize implementation, and review the results
• Review the efficiency of collection systems and processes. Propose improvements to increase automation level, increase productivity, and transparency of collection operations
• Do audits of collection operations, and provide feedback to Head of collection and Head of RR with detected issues in the execution of collection strategies, and suggestions to improve the discipline
• Align collection headcount budgets.
• Participate or lead projects related to debt collection products, collateral seizure, etc.

1. Educational Qualifications

• University degree, preferably in Finance, Banking, Economy, Law, etc

2. Relevant Knowledge/ Expertise

Must have:

• At least 4 years experience in retail banking, 2 - 3 of them in retail collections strategy
• Understanding of collection process and tools - both secured and unsecured, early and late collection.

Nice to have: Managing experience, small teams of 3-5 staff

3. Competencies/Skills:

• English skills: Listening, Reading & Writing.
• Microsoft Excel, Word, Power Point.
• Independent working skills
• Analytical, judgmental thinking
• Strong organization and coordination skills, can deliver team tasks on time.
• Good personal skills, Good communication skills

BENEFITS:

• Competitive salary and bonus package
• Staff loan with special interest rates
• Traing courses based on the job, Training framework/Learning RoadMap for each position
• Insurance in accordance with Labor laws + VPBank Care insurance for all employees. (insurance covered for family members for entitled employees);
• Annual leave (varied based on job grade)
• Travel allowance
• A dynamic and friendly working environment, full of great opportunities to develop your career and abundant interesting activities to join (Sports competitions, talent contests, teambuilding…)
• Working time: from Monday to Friday