Product Owner _ CRM Project - HN - TA050

• Act as the focal point for working with stakeholders to develop UAT and go-live plans, and organize UAT and go-live activities.

• Serve as the focal point for working with business departments to analyze, assess, consolidate, and develop user requirements; provide consultation and guidance on functions and solutions for business units.

• Research partner solutions to propose appropriate and effective software development options.

• Control the quality of documents during project implementation related to business requirements development.

• Organize and resolve issues related to business processes/business units, and agree on implementation approaches.

• Collaborate with partners and internal VPBank units (IT, EDA, Risk, etc.) to prepare and handle matters related to data and integration.

• Analyze and consolidate documents, develop work plans, progress reports, and reports on issues related to assigned business areas.

• Support the development of training materials and deliver training related to assigned business areas.

• Coordinate with business units to review, identify, analyze, and evaluate processes and regulations impacted by system development.

• Support Project Managers in project planning, project management, preparing documents and reports, as well as project communications and training activities.

1.Education: 

• Bachelor’s degree (Master’s degree preferred).

2. Knowledge/Expertise:​

• Knowledge of banking products and services, especially retail banking.

3. Skill: 

• Work management skills.

• Presentation and training skills.

• Communication skills.

• Teamwork and team management skills.

• Proficiency in English.

• Strong analytical and reporting skills.

4. Experience: 

• Minimum of 4 years’ experience working in banks in roles related to Sales.

• At least 1 year of experience in projects related to digital transformation in banking.

• Candidates with tester experience are preferred.

5. Competencie: 

• Logical thinking.

• Software system thinking.

• Technological agility.

• Creative thinking.

• Ability to work under pressure.

• High discipline.

BENEFITS:

• Attractive and competitive compensation package in the Banking & Financial Services industry:

  • Negotiable salary based on capability.

  • 13th-month salary + Year-end performance bonus.

  • Allowances (lunch, transportation, phone, hazard, seniority, etc.).

  • Incentives based on performance.

  • Monthly/Quarterly/Yearly performance-based bonuses.

• Full benefits in accordance with Vietnamese law and VPBank’s policies:

  • Social, Health, and Unemployment Insurance.

  • Annual health check-up.

  • VPBank Care health insurance (24/7 accident insurance, AON health insurance, family health insurance).

  • 14 days of annual leave with pay; paid leave for special occasions.

  • Public holidays as regulated; gifts from VPBank and the Company.

  • Annual company trip.

  • Free VPBank Staff account with waived banking service fees.

  • Preferential staff loan programs for high-performing employees.

• Dynamic working environment and career advancement opportunities:

  • Performance review twice a year.

  • Annual salary adjustments and exceptional salary increases for outstanding performers.

  • Training programs on skills, professional expertise, and industry knowledge: onboarding training, internal specialized training, and company-sponsored external short courses.

• Participation in VPBank’s cultural, sports, and arts activities: VPBank Sports Festival (football, badminton, chess, etc.), Singing & Dancing contests, Talent competitions, volunteer trips, and more.