Business Analyst/ System Analyst - Hà Nội - TA150

• Conducting exchanges with customers, with other departments, with partners to clarify requirements and advise on implementation solutions; analyze actual business cases for the development phase; Including but not limited to all the business related to content management, business processing flow, work automation on technology platforms (i.e. Workflow SharePoint; ECM/BPM solution; RPA).
• Collect all the requirements; documenting business requirement spec; modeling business process flow, business data flow (i.e. customer onboard, account opening, account maintenance, account closure, PDM…); finding and controlling all the situations that users will be interactive with internal/external system.
• Discussing and contributing suggestions and solutions related to requirements.
• Participate in project, review and receive all related documents.
• Analyze and design business processes, integrated data processes among related systems; optimize and reuse of system capabilities.
• Actively interacting and exchanging application or product features with business owner to fit with business growth and improvement also.
• Case-tools are good in use for modeling business requirements according to transform to the use-cases and system-behaviors which would be used by different types of users (i.e. u-case diagram); modeling data flows and processing and storage (i.e. process/activity diagram, data flow diagram); modeling process flows (i.e. sequence diagram).
• Have background knowledge of some kind of databases to support your area. Have background knowledge about business architecture.
• Have background knowledge some kind of test (function test; integration test; load test; user acceptance test; ...)

1. Trình độ đào tạo/ Educational Qualifications

• University degree or higher and trained and experienced in information technology and software.

2. Kiến thức/ Chuyên môn cần có/ Relevant Knowledge/ Expertise

• Ability to analyze, understand and effectively communicate between business requirements and technical design and implementation.
• Experience in UML for modeling business process, ucase diagram, data folow, sequence flow.

3. Các kỹ năng/ Skills cần có

• Has organizational skills sufficient to ensure that business requests delivered to IT will be completed with good quality, on time, and with planned efforts.
• Presentation skill; Time management; Probem resolving skill