Senior Relationship Manager - Ha Noi/ HCM - TA154

1. Building business plan:

- Proposing/recommendation to the Head of Department/ Head of FDI Center on developing the strategy of the Department/Center, making the business plan of the Department.

2. Receive & implement a business plan

- Receive business targets (KPIs) assigned by Head of FDI Center.

- Develop a plan to exploit target customers (AP) and implement it (with the support of the Head of FDI Center) to achieve targets of the group/each staff member in the group.

3. Customers Development and Risk Management

- To hunt and onboard FDI potential customers, including Japan and Non-Japan

- Establish and build close relationships with customers to sell FDI products, advise on suitable financing options

• Increase exploitation of new customers
• Expansion and exploitation of new investment options/opportunities of existing customers
• Representing the Bank to receive and resolve customer's problems (coordinating with other departments – if necessary).

- Coordinate with Business Development Department and related departments to structure and maximize sales for business customers.

- Sign and control the customer's credit reports under their management before submitting to higher level (Head of Department / Approval Specialist / Center Head)

- Regularly contact with customers to detect early warning signs of potential risks and coordinate with the Head of Department and related parties to propose/make plans to respond to arising risks and implementing risk management plans for each client

- Manage credit quality, together with Business Growth Department to control credit quality of customer transactions in the group and report to Head of Department and/or Head of FDI when there are unusual arising for credit granting, credit control and debt collection.

- Collaborate with RM/ARM to report meetings with customers to the Head of Department/Center

- Coordinate with the focal point of the Center to serve the inspection, audit and control delegations periodically and when requests arise.

- Give ideas on business development, risk management and coordinate with related departments to implement those ideas.

4. To propose for Product development, process improvement, service quality

- Offer/contribute plans to develop new product, operational procedures, and processes in order to enhance  VPBank's service quality.

- Make contributions to the creation of programs for sales pushing.

- Coordinating with related divisions to develop new banking product/sevice for FDI customers

5. Human Resources Management

- Contribute to the Head of the Department/Head of the Center to build HR cost and plan in accordance with the general policy of the Center.

- Train and guide RM/ARM in the group of customer management and internal transactions. Manage and develop RM/ ARM into potential SRM/ RM

6. Other tasks assigned by the Head of Department/Head of the Center during each period.

1. Educational Qualifications

- University graduated or higher in economics / finance / banking / business administration

2. Relevant Experience:

- Have at least 5 years working in banking industry.

- Having at least 3 years of working experience at the Bank's Direct Sales Unit (CIB/CMB/SME Division)

- Having skills to hunt/sell new customers.

3. Relevant Knowledge/ Expertise

- Understand the provisions of the law on banking and businesses, policies, regulations, products of the bank for corporate customers

- Having good knowledge of the market, business activities of Corporate customer as well as the key industries that FDI Center is financing.

- Good knowledge of finance and credit risk management.

4. Skills:

- Have good sales skills and  list of potential customers

- Good negotiation and relationship building skills

- Strong organization and management skills

- Have good communication skills and ability to work in a team;

- Creative thinking and high pressure at work;

- English: Fluency

- Preference will be given to candidates who are good at Japanese, Korean, and Chinese.

5. Others: 

- Have the spirit of absolutely complying with VPBank's regulations and policies

BENEFITS: 

- Work in a dynamic and professional setting.

- Gain deeper and more practical knowledge in risk management

- Access to high-demand areas in the market.

- Collaborate with leading experts in risk management. Competitive salary and bonus package

- Staff loan with special interest rates

- Training courses based on the job, Training framework/Learning RoadMap for each position

- Insurance by Labor laws + VPBank Care insurance for all employees. (insurance covered for family members for entitled employees);

- Annual leave (varied based on job grade)

- Travel allowance

- A dynamic and friendly working environment, full of great opportunities to develop your career and abundant interesting activities to join (Sports competitions, talent contests, teambuilding...)

- Working time: from Monday to Friday & 2 Saturday mornings/month