Senior IT Operator - Core T24 - TA171

• Provide technical advice, support to the Support Teams and customer that using T24
• Troubleshoot and resolve issues within a timely manner against SLA requirements.
• Identify issues, solutions, and technical requirements to both technical and non-technical teams.
• Responsible for the performance, integrity, and security of application
• Participate in the dedicated projects at a given time, fulfill project requirements in a timely and good-quality manner
• Keeping management informed of trouble spots in advance before major problems occur and proposing cost-effective solutions.
• Consult, support end-Users, business units with incidents/requests regarding customizations/modifications which has been implemented.
• Work closely with the System Analyst and Architect Teams to assist in Application related duties.
• Follow Operation process and other related process within VPBank.
• Provide internal training, guidelines for other members in the Department/team about capabilities of new technology/systems
• Other assignments assigned by CIO, Head of Center/Department or project Management (in project scope)

Educational Qualifications

• Bachelor degree and above, major in Information Technology or similar.

Relevant Knowledge/ Expertise

• 2+ Experience with database software/web applications
• 2+ Experience with Java, jBase, T24, OracleDB, SQL Server, PL/SQL, T-SQL,…
• 1+ Experience with cloud, Openshift/other Container platform.
• Good knowledge about application server and logic
• Experience using the development tools in core T24 as Version, Enquiry, Template file, Deal Slip, Report, Service...
• Knowledge of 'relational database management systems' (RDBMS)
• Understanding of Application Backups and Disaster Recovery
• Java, web, application performance tuning and best practices
• Knowledge of Linux, AIX, VMWare
• An ability to assess each customer/employee's IT knowledge levels
• An understanding of bank business processes and constraints.